Smart Meters have been mandated by the UK government to be installed into every house by the year 2020. The implementation of smart meters has come about, due to European Union laws designed to lower and optimise energy usage, which the EU hopes will result in a reduction in global warming.
Access Install is a Smart Home Solutions business at heart.
We are here to support Energy Companies in the United Kingdom, with the installation of Smart Meters to their customers in line with the Government’s 2020 mandate.
Access Install have a wealth of experience in the installation market that can support both small and large energy supplier’s with the complex challenges the roll out brings whilst delivering a first class customer experience.
In addition, Access Install also provides end consumers with a range of home energy efficiency products to drive down their energy usage to achieve significant cost savings year on year.
This allows us as a business to provide a complete home energy solution for both energy suppliers and end consumers.
Access Install is a fully authorised Meter Operator Provider (MoP), Meter Asset Manager (MAM) and Meter Asset Provider (MAP) with over 30 years experience in the energy efficiency and metering industry. With over 53 Million Smart Meters needing installing by 2020, Access Install understands that time; money and a professional service are of the essence to our clients if they are to hit the 2020 targets set in government legislation.
With over 1,500 engineers available to install Dual Fuel Smart Meters across the United Kingdom, Access Install will aim to install dual fuel smart meters at a customer’s property first time.
This not only allows us to ensure that the customer is not unnecessarily disturbed but also enables Access Install to deploy double the amount of meters as any other Meter Operator in the UK, our current average dual fuel installs per day is 4.7, which is higher than any other MOP/MAM in the UK.
Access Install aims to install one million dual fuel meters in homes across the United Kingdom by 2020, delivering the roll out of smart meters through our vast network of Dual Fuel Installers.
Delivering one million Dual Fuel Smart Meters in homes across the United Kingdom, will allow our clients to track their customers energy usage in Live time, at an install cost that is fully inclusive of First Time visits, and ensuring that the Smart Meter install programme is delivered in the most cost effective way that is commercially viable.
This in turn enables end consumers to better understand their energy needs which is where Access Install can help drive reductions on their energy costs. through the installation of a range of energy efficiency products such as energy saving boilers.
Along side this we are very proud to launch our Access Install Training Academy. The academy will train 200 Dual Fuel Smart Meter Engineers per month and will ensure that the Access Install workforce , keeps our business philosophy and morale at the core of every Dual Fuel Meter Installed across the UK.
All smart metering systems generally consist of two parts. One, the actual meters which replace the traditional gas and electricity meters. The second is a flat screen display, which is usually a portable screen, or it can be fixed to a certain position – which reveals how much gas and electricity a property is using and how much the usage will end up costing.
Both parts of the system work together to ensure that users receive accurate information about their energy use in real-time and the smart meter will automatically share these readings with the properties’ gas or electricity supplier, which helps to ensure that energy bills are always accurate.
A smart meter has enhanced communication capabilities and takes meter readings wirelessly through a robust and secure network and it will dispatch gas readings every half-hour and electricity readings every ten-seconds to the smart meter display. Users also have the option to have this data sent to their energy supplier at monthly, daily, or even half hourly intervals, which has even greater benefits.
Sending this data to a energy company more regularly means in essence, that they possess the data which will assist them better to advise users on where and how they could make savings. Smart meters can also help people and businesses to reconnect quickly, if users have their energy supply cut off unexpectedly.
At first glance a smart meter doesn’t look a whole different from a current meter.
Smart meters function like a traditional meter does, meaning that it will just measure household energy use over time.
Looking at the big picture, smart meters are the foundation for updating the existing electric system into a smart grid because because they allow two-way communication, between the meter and the supplier, through a SIM based network, like networks which are by used by people at home or at their places of work and again the information that the meters provide is specific to the energy use in a home. A current meter provides this information now, but must be read monthly. This ultimately leads to a huge amount of field work to look after reading peoples meters on their behalf. This can also lead to customers having to take time off from their work to stay in for their meters to be read by a manual employee on behalf of the supplier. This is not ideal, and Smart meters do away with all of this, creating a more accurate reading of your energy usage.
Many countries around the world have been using smart meters for years. Is is estimated that over 30 million households in the United States Of America, currently use smart meters with success.
Smart meters use low energy radio frequency RF waves to transmit energy usage information. Most people already use RF producing devices everyday like mobile phones and lots of other wireless electronic products. For comparison smart meters produce far less radio frequency than the items things such as:
And smart meters transmit for less than two minutes a day on average.
The technology has been thoroughly tested for safety, reliability, accuracy including side-by-side comparisons of current and new meters confirming correct readings. The UK government is aiming to install smart meters in every home and business by 2020.
Traditional way of thinking is antiquated, smart meters are a new paradigm and in order to install the quantity of smart meters by 2020, it is going to take a new way of thinking. In order to to do this, we at Access Install LTD approach each supplier differently based on their customer culture. We are flexible to understand how their customers want us to act, feel and behave in their customers homes.
We do not approach any suppliers roll out with the attitude of- ‘it’s our way or no way’ we want to work with each supplier not against them for their smart meter rollout.
Safety has been at the forefront of a lot of conversation in the past year, with a lot of question marks over the safety of some installations taking place within the smart meter rollout. At Access Install LTD we take site safety and installation safety very seriously. All our engineers have a minimum of 5 years gas experience, they are then up-skilled to dual fuel accredited engineers. Meaning that all our engineers are already well versed on the safety aspects of the smart meter rollout.
All our engineers are audited for 100% of their installations, which are both WIP, Post Audits and picture audits to ensure that site safety is kept paramount at all times.
All engineers are provided with their own PPE, flame retardant, anti static uniforms and tools, so when they are on site safety is at the forefront of all installations that take place. We simply WILL NOT sacrifice the quality of a smart meter for any quantity bonus driven metrics, as a business we cannot take that risk as customer safety has to remain at the fore for all MOP/MAM’s in the UK.
Yes, we offer a One Stop Shop for all suppliers in the UK. From Meter Asset Management (MAM), Meter Operator Provider (MOP) to Meter Asset Provider (MAP) we control the end to end journey of your smart meter rollout. We do this for a number of reasons, one it allows you as the supplier to have the confidence in the company as a whole from start to finish. Second, it ensure that commercially you are only signing one companies contract, rather than having a disjointed service across several suppliers. Third, we understand that cash flow is king, this is why you will never see an installation bill, we simply charge you for the rental of the meters. Fourth, we are able as a One Stop Shop for the smart rollout, gain wholesale access to smart meters. Meaning that you get the best meters at the best price, in the shortest timeframe as possible.
Access Install LTD is a fully Elexon authorised Meter Operator Provider (MOP) and Meter Asset Manager (MAM) for all domestic Electric & Gas meters across the United Kingdom (UK). From meter planning, installation, maintenance, emergency call outs and data-flows, Access Install LTD supports all utility needs when it comes to metering.
Our MOP & MAM services are designed to support utilities from start to finish with their meter portfolios, ensuring that all call outs, data-flows, maintenance and a plethora of meter services are interactive with both the metering industry standards, and how individual utility companies wish us to feel, look and act in their customers properties.
Being both a Meter Operator Provider (MOP) and Meter Asset Manager (MAM) allows us to work on both electric and gas meters in the UK. With live time tracking of all operatives, we can pinpoint the location and estimated time arrival of all engineers at Access Install LTD. This allows us to closely monitor productivity and active timelines for emergency and maintenance call outs.
With a strong emphasis on technology integration and support, Access Install LTD tracks, monitors and maintains all meters currently under our portfolio.
At Access Install we pride ourselves on the values below:
We pride ourselves on being transparent with all our clients and partners. Ensuring that our clients feel that their experience has been the best throughout their journey from start to finish.
At Access Install we deliver on what we say we will and we do it to the letter of all rules & regulations set out by governing bodies. This ensures our customers receive the most professional service throughout their journey.
We know how frustrating poor customer service can be, that is why we have invested heavily in Dual Fuel Smart Staff. So you can call, email or write to us and one of our Customer Support staff will contact you within 24 hours.
We are a forward thinking company and know that you don’t have to reinvent the wheel, just make it run smoother for our Clients. That is why we innovate and develop all our systems and products, so that you the customer receive the best possible produce at the most competitive price. We have heavily invested in our CRM systems, allowing us to track in live time installations from start to finish.
We know that to deliver one million Dual Fuel Smart Meter Installs by 2020 we have to partner with like minded companies and key industry departments. So that the housing stock in the United Kingdom is improved through Fuel Strategies we have implemented and developed together.
At Access Install we aim to install one million Dual Fuel Smart Meters by 2020. Ensuring that utility companies successfully implement the smart meter roll out, in the most cost effective manner.[/vc_column_text][/vc_column][/vc_row]
What is a Smart Meter?
Smart Meters are the next generation of meters, that communicate your energy usage to utilities, in live time. Allowing you to say goodbye to estimated bills once and for all. It also means you can see how much electricity or gas you are using in live time, so if you fill a full kettle up to make one cup of tea, you will be able to see that it is more efficient to only fill it with water that you need. Smart Meters are a great way of lowering your energy bills by just allowing you to see how much your appliances are actually costing you to use.
What is an Smart Meter IHD?
A smart meter IHD is what is known commonly as an In Home Display. This unit shows you in live time your energy usage. Showing how much you are spending on both electric and gas (dual fuel) and also allows you to show what is left on your credit, if you are a prepay smart meter customer.
How long do Smart Meter Installs Take?
Smart Meter installs on average take around 60-70 minutes, your smart meter engineer will also demonstrate your In Home Display (IHD).
How Do I Request a Smart Meter?
You can call your energy supplier and request a smart meter install. They will often take your details and inform you when they are installing smart meters in your area. Getting your name on that list is important, with 53 million smart meters to install, you do not want to miss out.
Do Smart Meters cost me?
Smart Meters see the end to estimated bills, with consumers reportedly overpaying 50% on their energy bills annually, this is a great change to customers who cannot afford to continue paying out for rising energy bills each year.
Do People Want Smart Meters?
Yes, Smart Energy GB the current government campaign company recently undertook a survey of 10,000 people in the UK, who currently have smart meters and a staggering 81% of those using smart meters, said that they would recommend them to a friend or family member and that they had seen an improvement in their energy bills, now that they can track them through their smart meters. The IHD was a key point for consumers understanding their energy usage, as this communicates live energy usage via the handheld device.
Are Smart Meters Accurate?
Yes, all smart meters are manufactured to industry standards set by the UK NMO or National Measurement Office. This allows consumers to rest easy knowing that the energy usage showing on their smart meter and IHD is exactly what they are using.
What if I am a Prepaid customer?
This is fine, a smart meter can still be installed in your property, in fact a smart meter will actually make your topping up much easier, as you can do this via many applications available from utilities and can also be done via text message. If you prefer to top up in shop, then you will be pleased to know that by the time you get home, your credit will be showing on your smart meter.
Can I change supplier and keep my Smart Meter?
Yes, there is a lot of scare mongering around smart metering at the moment, and unfortunately it appears to come from not entirely true sources. It is true that if you switch supplier that it may not communicate effectively with your new supplier. However, there will be available remote add ons that the supplier can give, to make sure the smart meter communicates your energy usage correctly, in live time.
I’ve heard smart meters are dangerous?
Smart Meters have been tried and tested by Public Health England and proven to be safe to a users health. If you currently own a smartphone, then the signal emitted from that device, is no stronger than that in the smart meter you have had installed.
If my information is out there, is it safe?
Yes, your name, address, date of birth and bank details are never stored or communicated via your smart meter, only your energy usage is communicated to your energy supplier via the smart meter. So you can rest easy knowing that the secure information sent from your smart meter to your energy supplier, will only be your energy usage and nothing else.